Shipping Terms

Delivery Time

Shipping & Dispatch Policy

Orders & Delivery

All orders are dispatched via Australia Post and other selected carriers. Shipping costs (standard and express) are displayed at checkout.

Please note: Shipping prices may change without prior notice. For the latest information, please refer to the carrier’s website.

Estimated Delivery Timeframes

Metro areas: 2–5 business days
Regional areas: 5+ business days (depending on distance)
Express Post: Next business day delivery (subject to order time and carrier conditions)

Customers can track their order using the tracking number provided once the order is dispatched via our website or the carrier’s website.

Delivery dates provided by Gadget Parts are estimates only and are not guaranteed in cases of unforeseen circumstances.

Gadget Parts is not liable for:

Delivery delays caused during transit
Failure to deliver due to incorrect address provided by the customer
Damage or loss during unloading or packaging (except where caused by negligence of Gadget Parts)
Delays due to remote location shipping adjustments
Heavy parcels that must be sent via alternative freight methods
Shipments where Team Global Express cannot deliver to residential or certain remote locations

If a location is classified as remote and actual shipping costs exceed the amount paid, we may dispatch the parcel using the next best alternative method to avoid delays.

Lost or Damaged Items

If your order is lost or damaged during transit, please contact us.

Australia Post considers an item lost after 15 working days from the date of postage.
Customers are advised to check their nearest Post Office for any held or lost parcels.
Orders are shipped to the address provided at checkout. Gadget Parts is not responsible for incorrect addresses.
Orders not collected from Australia Post in time are the customer’s responsibility.
If an order is returned to us, additional shipping charges will apply for re-dispatch.

Pick-Up Orders

Pick-up is available Customers from our:

Allenby Gardens, South Australia, 5009 warehouse
Hoppers Crossing, Victoria, 3029 warehouse

Business hours:

Monday to Friday
10:00 AM – 5:00 PM
Warehouse closes at 5:00 PM sharp

Please ensure you collect your order before closing time.

Same Day Dispatch Policy

Due to high order volumes, the following conditions apply:

Orders placed before 3:00 PM (ADL/ MEL time), Monday–Friday will be dispatched the same day.
Orders placed after 3:00 PM will be processed the next business day.
While we may attempt same-day dispatch for late orders, it is not guaranteed.
Pick-up orders are accepted during business hours only.

Free Shipping Policy – Terms & Conditions

We offer Free Shipping when your order value exceeds $400.

To qualify:

Orders valued at $300 or above
Package size must not exceed 35cm x 23cm x 20cm
Weight must not exceed 3kg

If the parcel exceeds size or weight limits, additional shipping charges may apply.

Combined Orders

Combined shipping is available for orders placed on the same day only.
Orders placed on different days cannot be combined and will incur separate shipping charges.